Customer Pat McKinley stopped in with her old laptop and a new one to have it set up in the same way the old one has operated. “I’m keeping both computers. I love my old computer — I’m used to it. Windows 7 isn’t supported anymore. They can fix that for me,” said McKinley. “I’ve been in here a few times. They do a great job. I had a really old computer. It was 15 years old and the screen went out on it. They fixed it.” For customers used to a certain setup on their computers, Landau said, the company can set up a new computer in a way that is familiar and easy to use. Along with servicing personal computers, Computer Service also works on corporate accounts and handles forensic work, often involving divorce cases. Landau and Lareau, the latter one of 16 siblings who grew up on a Commerce Township farm, operate a self-described mom-and-pop business. The lobby has some computer accessories on display along with photos of family members, including grandchildren. On a recent day off from school, granddaughter Sadie Falcon, 10, was spending the day at the business. She sometimes helps with intake as customers drop off computers. Sadie noted she has sometimes provided some technical support when it comes to her grandmother’s cell phone. “People feel more comfortable with a family business. Customers will ask if Ray can see all their personal data when he works on their computer, and he can,” said Landau. “I had a customer say, then, he’d take the computer somewhere else. I told him anyone who tells you they can’t see your personal information is lying. There has to be some trust.” Computer Services of Michigan is open 9 a.m. to 5 p.m. Monday through Friday and 10 a.m. to 1 p.m. Saturday. Closed Sunday.
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