Chief Financial Credit Union, a Perfect Corporate Citizen
“Life has a way of working out,” she said. “I started at credit unions at 18, but I was immersed in the medical community at Oakland University. Something in the credit union sparked and this felt natural.”
CHIEF FINANCIAL CREDIT UNION
She found a business relationship specialist job online with Chief Financial and applied. When she came in for the interview, the CEO remembered her.
“I was welcomed back with open arms. They said this was perfect—Go out in the community and make people ambassadors of Chief,” Chambers said.
Advancing quickly to manager, her job still takes her into the community to educate people on financial literacy and health.
In 2015, the corporate headquarters moved to Rochester with branches in Pontiac and Dearborn.
“We really wanted to become a part of this community, so we became the official credit union for Rochester University and Leader Dogs,” said Chambers. “And we make sure our employees volunteer there. The more or community thrives, we thrive. We hit the floor with roller blades.”
As business development manager, she looks for opportunities within the community, specifically related to health and finances.
Chief Financial sponsors the Bark and Brew as well as the Hometown Hustle.
“It’s important to make sure that what we’re delivering in the community is what they feel when they walk in a branch,” she said.
One of her favorite aspects of her job is educating young people on financial literacy.
Chambers continued, “For high school and college kids, it’s important for them to understand the importance for financial literacy and to build trust. You can’t have a good working membership relationship with trust.”
When she’s in the community, she uses stories from real people, and even herself, to help deliver the message.
“I feel life experiences really drive points home. It’s easy for me to pull up a member story and tell them how they came through. The big thing is to not make it scary. We’re laying the foundation now. Nobody deserves to live paycheck to paycheck. It’s our relationship that we have built with them that sets them up for the long haul.”
Chambers is as dedicated to the community as her employer.
“Our pride is never going to go away in our community. We’re here and we’re never going away. I love what I do, I love interacting with individuals and educating them and empowering somebody in a financial sense,” she said. “They’re loyal to us, we’re loyal to them. We want long standing relationships. We want them to know we are there for them.”