All in the family
Back in the 1970s, the Hatfields made some changes to the barn that houses their business. They moved the entrance to the north end of the shop, so that customers would enter above ground and step down into the main showroom. It used to sit on the south end, closest to Shiawassee Street, and customers would enter into what is now the consultation area.
The Hatfields also raised the ceiling of what is now the main showroom and work area, as it used to sit low, like what you might see in a Michigan basement. They kept the shop’s basic footprint and look, hiring an old-time mason to restore one of the stone walls, which was deteriorating. They brought the building up to code without modernizing it, and, Hatfield added, without adding any heat, as the underground shop stays fairly warm without it.
Stepping into the shop does feel a bit like stepping back in time, not only because of the way it looks, but because of its old-fashioned values.
“We’ve made a lot of friends over the years,” said Hatfield. “People have gotten to know us as ‘the brothers’ or ‘the flower guys.’ ”
Customers trust Springbrook to supply arrangements for many important life events — the death of a loved one, a wedding, an illness, perhaps even a first date — and Hatfield and his six employees appreciate that, he said. “They’re not just customers. You build a relationship with people. We treat them like family.”
At 73, Hatfield still works in the shop daily and in the seasonal markets, and he’ll continue as long as he’s able, he said. Best of all, though, “This place will probably be standing long after you and I are gone,” he said.
Springbrook Gardens Florist is a monument to a time when farms dotted the landscape, but it’s also evidence that old-fashioned family businesses can survive in modern times.
Springbrook Gardens is open 9 a.m. to 5:30 p.m. Monday through Friday and 9 a.m. to 4:30 p.m. Saturday.
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